In control

Quality Assurance

At Paul Meijering, we always strive for the highest quality, whether it concerns our products or our relationships with customers. To strengthen this pursuit of quality, we have a QA department. This allows us as a company to guarantee that we continue to invest in quality improvement.

Sten Stolzenbach

quality manager

+31 (0)418 576074 sten@paulmeijering.nl Contact directly

Our department

Quality Assurance (QA)

Paul Meijering has a QA department, where all customer complaints are reviewed and resolved. Thanks to the short lines of communication, problems are addressed quickly. The QA department works closely with sales. If problems arise, they can immediately discuss how best to handle the complaint. In addition, they collaborate with procurement, as purchased products also need to be checked. If any issues are identified, they are discussed and the supplier is informed. Upon delivery of the next procurement order, it is checked whether the adjustments have been made.

ISO 9001:2015

Annually we renew our ISO certificate. The ISO is assessed through internal and external audits. Every year we carry out two internal audits to evaluate our management system. These audits are conducted by Consultancy Kleemans, which provides us with tools and guidance to carry out the assessment as effectively as possible. In the future, our QA department will perform this task independently.

External

Audits

External audits are carried out by Lloyds. In principle, the same aspects are tested in external audits as in an internal inspection, but the outcome of the external inspection is decisive. If the inspection is approved, the ISO certificate is renewed for a year.

LRQA gecertificeerd ISO 9001

For resolving complaints, we use the programme Pro-aQt. With this, all data can be stored in the programme. In addition, it is tracked how many complaints come in each month, what the complaint is about, and where it went wrong. Through this feedback, we can prevent errors in the future.

Material measurements

Measuring equipment

To ensure that the materials stored in our inventory meet the required standards, they are checked upon arrival. In addition to visual inspection (such as appearance, stamping, and batch data), the material is also measured.

These measurements

to be done with

Digital calipers for measuring outer diameter, width, and thickness
An ultrasonic thickness gauge for measuring the wall thickness of pipes
A Vulcan Handheld analyser for quality control of materials (304, 316, 310, 321, etc.)

In addition to the measuring instruments used by warehouse employees during daily measurements, we also have a Hitachi PMI master pro and an optical emission spectrometer at our disposal.

“ For us, the saying goes: "measuring is knowing" and "trust is good, but control is better." ”

QA manager

Sten Stolzenbach

He started in the warehouse as an order picker and then moved up to our logistics department. In December 2022, he made the transition to QA Manager. Sten's thorough knowledge of our products and business processes makes him extremely suitable for this role. In addition, he is good at thinking in solutions. Sten is a real people person and has good contact with everyone.